Performance Review and Management

Background

Managing the performance of employees is an important component of human resource management. Performance Management ensures that an employee and the organization
are focused and aligned towards strategic objectives and priorities. The goal of performance management is to create an environment where individuals can perform to their best ability and produce the highest-quality work most efficiently and effectively. Performance management is
a continuous process of managing the performance of an employees as soon as they enter an organisation. It is vital that organisations plan and align the goals of the employees to strategic goals of the organisation, review and assess progress, and develop the knowledge, skills, and abilities of workers.

Objectives

This course is intended to impart knowledge to participants on:

1. The importance, purpose, and impact of a strong and robust Performance Management on the culture and growth of the organisation; and

2. The design, development and implementation of a strategy-based performance management action plan.

Content

The course will cover the following areas:

1. Definition of performance management;

2. The performance management cycle;

3. The key skills required for performance management;

4. Creating and sustaining high performance teams;

5. Setting performance measures;

6. The planning process – the relevance of vision, mission, values and the strategic plan;

7. Performance and strategic planning;

8. Reviewing and assessing performance;

9. Managing and dealing with poor performance;

10. Ways to improve your teams’ performance;

11. Maintaining excellent performance; and

12. Managing professional development.

Target Group

Human resources managers, line managers, team leaders, supervisors, senior leadership and department heads.