Background

Human resource management (HRM) is an important function in any organisation, and it is important that all managers are knowledgeable about it. HRM involves several elements, including recruitment and selection, performance management, learning and development, succession planning, compensation and benefits, human resources information systems, and data and analytics. When these components are effectively executed, an organisation can achieve its objectives and goals. However, non-HR line managers in most organisations do not have a good appreciation of these components compared to the HR specialists. In most cases, the non-HR line managers are thrust into leadership positions without formal training on managing human resources. This has a potential to adversely affect employee’s performance and attainment of organisational goals. It is, therefore, important for non-HR line managers to be equipped with knowledge about the basics and best practices in human resource management.

Objectives

1. To equip non-HR line managers with the skills to handle frontline human resources issues and only refer complicated matters to the human resources division.

Content

1. Every line manager is an HR Manager: Why this is the case.
2. The importance of human resources in driving the performance of the business.

• Human resources policies and the role of the line manager in applying them.

1. Hiring the right people for your department.
2. Remuneration management for line managers.
3. Handling grievances and discipline.

• Why training matters to the line manager and how to manage training for your staff
• Performance management.

1. Work-life balance and the role of the line manager.
2. Digital platforms and line manager involvement.

Target groups

All non-HR line managers in the public and private sector, non-governmental organisations, small and medium enterprises, religious organisations etc. The HR specialists would also find this workshop useful

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